Executive Administrative Assistant

Testing Site - JPMC; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Testing Site - JPMC in Chicago is seeking an Executive Assistant to support senior management within Commercial and Investment Banking. The role requires meticulous calendar management, professional communication, and the ability to handle confidential information with discretion.

You will coordinate meetings and travel, arrange events, process invoices and expenses, and assist with onboarding. Five days in the office, strong MS Office skills, and a polished, proactive approach are essential.

Qualifications

• Five or more years of administrative experience.
• Strong organizational ability and calendar management.
• Discretion with confidential information and experience with senior management.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office.
• Excellent telephone etiquette and ability to manage competing priorities.

Responsibilities

• Maintain complex and detailed calendars.
• Screen calls and determine priority with discretion.
• Coordinate internal and external meetings.
• Arrange domestic and international travel.
• Organize events, catering, and transportation.
• Process invoices and T&E expense claims per policies.
• Assist with staff onboarding and off-boarding.
• Produce high quality emails to all organizational levels.
• Maintain department documents including org charts and bios.
• Handle routine activities independently and anticipate issues.

Skills

Administrative experience

Calendar management

Discretion

Written and verbal communication

Telephone etiquette

Multitasking / prioritization

Education

College degree preferred

Tools

Microsoft Office

Job description

Become an integral part of the Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Commercial and Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bios
• Handle regular activities without prompting, and advise in advance with issues or delays

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option