Senior Events Operations Manager

Maritz; United States; Remote; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401k

Tuition reimbursement

Paid time off

Year-end holiday closure

Job summary

Maritz is seeking a dedicated Event Management leader to guide a team across markets and event types, focusing on performance, development conversations, and goal setting. You will oversee labor, time tracking, and invoicing while ensuring compliance and client satisfaction.

You will manage projects for assigned accounts, cultivate relationships, and drive financial and compliance success, adhering to SOPs and best practices while contributing to continuous improvement across the organization.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in meetings, events, and/or incentive travel (pre- and/or post-sale).
• 1–2 years of experience in compliance and/or accounting-related functions.
• 1–2 years of proven supervisory or people leadership experience preferred.
• Experience managing budgets and financial oversight for programs or accounts.
• Strong organizational, communication, and motivational skills with the ability to manage multiple priorities.
• Ability to work effectively with all levels of an organization, including clients and external partners.
• Nice To Have Global travel or hospitality industry experience.
• Understanding of experience design and the ability to articulate event outcomes tied to business objectives.
• Professional certifications such as PMP, CMP, CIS, CITP, HMCC, or DES.

Responsibilities

• Lead, mentor, and coach Event Management team members across markets and event types, including performance management, development conversations, and goal setting.
• Coordinate regular team meetings, communications, onboarding support, and training initiatives.
• Oversee labor management, time tracking, T&E reporting, and invoicing approvals to ensure accuracy and compliance.
• Provide Event Management support for assigned target accounts, including project oversight, relationship management, and financial and compliance management.
• Ensure adherence to workflows, client SOPs, and best practices across accounts for operational consistency.
• Review and audit team transactions and deliver monthly and quarterly reporting for SLA, finance, compliance, and event management.
• Support new initiatives, processes, and continuous improvement efforts across the organization.

Skills

Leadership

Coaching

Project management

Budget management

Communication

Organizational skills

Education

Bachelor’s degree or equivalent experience

Job description

Maritz is seeking a dedicated Event Management leader to guide a team across markets and event types, focusing on performance, development conversations, and goal setting. You will oversee labor, time tracking, and invoicing while ensuring compliance and client satisfaction.

You will manage projects for assigned accounts, cultivate relationships, and drive financial and compliance success, adhering to SOPs and best practices while contributing to continuous improvement across the organization.