Senior Events & Dining Experience Lead

The Philadelphia Museum of Art; Philadelphia (Philadelphia County); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Free general admission

Discounted guest tickets

Staff tours and events

Discounts at restaurant and stores

Job summary

The Philadelphia Museum of Art is seeking a Manager of Event and Dining Operations to oversee on-site dining, hospitality, and events in alignment with the museum’s brand of excellence. You will collaborate with internal teams and a third-party food provider to deliver an exceptional visitor experience.

The role requires strong leadership, extensive hospitality background, and the ability to manage complex events and vendor relationships while upholding sustainability and high standards.

Qualifications

• Bachelor’s degree or equivalent experience in business, hospitality, or food services management.
• 5+ years of experience in food services or hospitality industry.
• 5+ years of experience managing weddings and events.
• Knowledge of retail restaurants, catering, facility rental, and budgeting.

Responsibilities

• Support internal event planners by coordinating with facilities, security, AV, and staff.
• Provide day-of-event on-site execution support for internal and external events.
• Act as liaison with exclusive food and beverage provider for seamless integration.
• Foster a collaborative environment across museum departments (marketing, development, learning, visitor services, retail, finance).
• Ensure catering requests are processed efficiently and professionally.
• Review events to maintain high standards of customer service, quality, and professionalism.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Negotiation

Excel

Word processing

Education

Bachelor’s degree

Tools

Microsoft Excel

Word processing

Job description

The Philadelphia Museum of Art is seeking a Manager of Event and Dining Operations to oversee on-site dining, hospitality, and events in alignment with the museum’s brand of excellence. You will collaborate with internal teams and a third-party food provider to deliver an exceptional visitor experience.

The role requires strong leadership, extensive hospitality background, and the ability to manage complex events and vendor relationships while upholding sustainability and high standards.