Senior ETL & Applications Support Analyst

Citi; Irving (TX); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid time off

Job summary

Citi in Tampa, Florida is seeking a Senior Applications Support Analyst to provide technical and business support for Citi applications, driving stability, efficiency, and service improvements. You will work with development teams to prioritize fixes and ensure smooth production operations.

The role requires 4 years in application support, 3 years in ETL (Ab Initio), Oracle, Unix, and data warehouse experience, plus a Bachelor’s degree or equivalent.

Qualifications

• 4 years of experience in an Application Support role.
• 3 years ETL (Ab Initio) development or support.
• 3 years Oracle database support.
• 3 years Unix support.
• 3 years Data warehouse DEV/support.

Responsibilities

• Provide technical and business support for Citi applications and drive stability and improvements.
• Maintain application systems in daily operations.
• Manage and support applications and their environments for stability and quality.
• Conduct start-of-day checks and regional handover.
• Perform risk reconciliations on the same day.
• Develop and maintain technical support documentation.
• Identify ways to maximize application potential.
• Assess risk and escalate issues to management promptly.
• Ensure storage and archiving procedures are in place.
• Define scope and objectives for complex enhancements and problem resolution.
• Review contingency plans to ensure availability.
• Collaborate with development and production support to prioritize fixes.

Skills

Application Support

ETL (Ab Initio)

Oracle database

Unix

Data warehouse

Education

Bachelor's degree or equivalent experience

Job description

Citi in Tampa, Florida is seeking a Senior Applications Support Analyst to provide technical and business support for Citi applications, driving stability, efficiency, and service improvements. You will work with development teams to prioritize fixes and ensure smooth production operations.

The role requires 4 years in application support, 3 years in ETL (Ab Initio), Oracle, Unix, and data warehouse experience, plus a Bachelor’s degree or equivalent.