Senior ETF Operations Lead - Remote

Paralel Technologies; Colorado; Remote; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision insurance

401(k) with company match

Unlimited PTO

Parental leave

Job summary

Paralel Technologies, a FinTech firm redefining back-office relationships, seeks a Sr. ETF Operations Specialist to own ETF lifecycle operations and help design our servicing platform in collaboration with Operations, Product and Technology.

This role partners with clients, custodians, APs, and market participants to translate ETF workflows into scalable, automated solutions with a focus on controls. Open to remote candidates with a strong preference for those based in Denver, CO.

Qualifications

• 10+ years of ETF operations, ETF servicing, fund administration, settlements/custody, asset servicing, or closely related experience with significant hands‑on ETF exposure.
• Deep knowledge of ETF creation/redemption lifecycle, basket processing, cash and in‑kind settlement, reconciliation, and CNS/non‑CNS workflows.
• Experience with collateral workflows and resolving complex settlements or operational exceptions across custodians, APs, brokers, and other counterparties.
• Ability to analyze complex workflows, identify operational risk and control gaps, and translate requirements into clearly defined system behavior.
• Strong analytical, problem‑solving, communication, and cross‑functional collaboration skills.

Responsibilities

• Oversee ETF creation and redemption lifecycle, including basket construction and dissemination, Cash in Lieu, corporate actions, fund events, and operational exceptions.
• Support cash and in‑kind creation/redemption workflows across ETFs invested in domestic and international securities across multiple asset classes, including equities, fixed income, and derivatives.
• Provide expertise across CNS and non-CNS settlement, including underlying securities and ETF shares, SSIs, FOP instructions, FX, cash components, and market-specific requirements.
• Support collateralized creation/redemption workflows, including collateral requirements, monitoring collateral and reconciliation of collateral.
• Investigate and resolve settlement and reconciliation of breaks involving securities, ETF shares, cash, or collateral, coordinating with custodians, APs, brokers, and internal teams through resolution.
• Partner with Product and Technology to translate ETF operating processes into business/system requirements, workflows, calculations, data requirements, controls, and exception logic.
• Define data flows and scalable platform functionality across different platforms.
• Assist in design and enhance functionality across platforms for entire ETF lifecycle.
• Assess manual processes, recurring issues, edge cases, and control gaps to identify opportunities for automation and scalable solutions.
• Develop and execute operational test scenarios; validate calculations and outputs; document defects and expected behavior; and support implementation, post-release validation, conversions, and onboarding.
• Establish validation and tolerance controls for critical ETF data and develop operating procedures, workflow documentation, audit/SOC support, and standardized operating models.

Skills

ETF operations

ETF servicing

Fund administration

Settlements & custody

Data analysis

Cross-functional collaboration

Problem solving

Tools

NSCC/DTC

Custodian platforms

Financial systems testing

Job description

Paralel Technologies, a FinTech firm redefining back-office relationships, seeks a Sr. ETF Operations Specialist to own ETF lifecycle operations and help design our servicing platform in collaboration with Operations, Product and Technology.

This role partners with clients, custodians, APs, and market participants to translate ETF workflows into scalable, automated solutions with a focus on controls. Open to remote candidates with a strong preference for those based in Denver, CO.