Sr. ETF Operations Specialist

Paralel Technologies; Colorado; Remote; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision insurance

401(k) with company match

Unlimited PTO

Parental leave

Job summary

Paralel Technologies, a FinTech firm redefining back-office relationships, seeks a Sr. ETF Operations Specialist to own ETF lifecycle operations and help design our servicing platform in collaboration with Operations, Product and Technology.

This role partners with clients, custodians, APs, and market participants to translate ETF workflows into scalable, automated solutions with a focus on controls. Open to remote candidates with a strong preference for those based in Denver, CO.

Qualifications

• 10+ years of ETF operations, ETF servicing, fund administration, settlements/custody, asset servicing, or closely related experience with significant hands‑on ETF exposure.
• Deep knowledge of ETF creation/redemption lifecycle, basket processing, cash and in‑kind settlement, reconciliation, and CNS/non‑CNS workflows.
• Experience with collateral workflows and resolving complex settlements or operational exceptions across custodians, APs, brokers, and other counterparties.
• Ability to analyze complex workflows, identify operational risk and control gaps, and translate requirements into clearly defined system behavior.
• Strong analytical, problem‑solving, communication, and cross‑functional collaboration skills.

Responsibilities

• Oversee ETF creation and redemption lifecycle, including basket construction and dissemination, Cash in Lieu, corporate actions, fund events, and operational exceptions.
• Support cash and in‑kind creation/redemption workflows across ETFs invested in domestic and international securities across multiple asset classes, including equities, fixed income, and derivatives.
• Provide expertise across CNS and non-CNS settlement, including underlying securities and ETF shares, SSIs, FOP instructions, FX, cash components, and market-specific requirements.
• Support collateralized creation/redemption workflows, including collateral requirements, monitoring collateral and reconciliation of collateral.
• Investigate and resolve settlement and reconciliation of breaks involving securities, ETF shares, cash, or collateral, coordinating with custodians, APs, brokers, and internal teams through resolution.
• Partner with Product and Technology to translate ETF operating processes into business/system requirements, workflows, calculations, data requirements, controls, and exception logic.
• Define data flows and scalable platform functionality across different platforms.
• Assist in design and enhance functionality across platforms for entire ETF lifecycle.
• Assess manual processes, recurring issues, edge cases, and control gaps to identify opportunities for automation and scalable solutions.
• Develop and execute operational test scenarios; validate calculations and outputs; document defects and expected behavior; and support implementation, post-release validation, conversions, and onboarding.
• Establish validation and tolerance controls for critical ETF data and develop operating procedures, workflow documentation, audit/SOC support, and standardized operating models.

Skills

ETF operations

ETF servicing

Fund administration

Settlements & custody

Data analysis

Cross-functional collaboration

Problem solving

Tools

NSCC/DTC

Custodian platforms

Financial systems testing

Job description

Paralel Technologies is a FinTech firm redefining the relationship between asset managers and their back office. We are the future of the back office, using next-generation technology and old school relationship-driven culture to redefine the value proposition for our clients.

Role Overview:

Paralel is seeking a Sr. ETF Operations Specialist to provide deep operational expertise across the ETF lifecycle while helping design and enhance our ETF servicing platform. The role partners with Operations, Product, Technology, clients, custodians, APs, and other market participants to translate complex ETF workflows into scalable functionality with a focus on controls, and automation. This position is open to remote candidates, with a strong preference for those based in Denver, CO.

Job Responsibilities:

ETF Operations

• Oversee ETF creation and redemption lifecycle, including basket construction and dissemination, Cash in Lieu, corporate actions, fund events, and operational exceptions.
• Support cash and in-kind creation/redemption workflows across ETFs invested in domestic and international securities across multiple asset classes, including equities, fixed income, and derivatives.

Middle Office/Settlements

• Provide expertise across CNS and non-CNS settlement, including underlying securities and ETF shares, SSIs, FOP instructions, FX, cash components, and market-specific requirements.
• Support collateralized creation/redemption workflows, including collateral requirements, monitoring collateral and reconciliation of collateral.
• Investigate and resolve settlement and reconciliation of breaks involving securities, ETF shares, cash, or collateral, coordinating with custodians, APs, brokers, and internal teams through resolution.

Platform Development, Controls & Testing

• Partner with Product and Technology to translate ETF operating processes into business/system requirements, workflows, calculations, data requirements, controls, and exception logic.
• Define data flows and scalable platform functionality across different platforms.
• Assist in design and enhance functionality across platforms for entire ETF lifecycle.
• Assess manual processes, recurring issues, edge cases, and control gaps to identify opportunities for automation and scalable solutions.
• Develop and execute operational test scenarios; validate calculations and outputs; document defects and expected behavior; and support implementation, post-release validation, conversions, and onboarding.
• Establish validation and tolerance controls for critical ETF data and develop operating procedures, workflow documentation, audit/SOC support, and standardized operating models.

Client & Market Participant Support

• Work directly with clients, custodians, fund accountants, transfer agents, APs, market makers, brokers, and other service providers to resolve operational issues and support new requirements.
• Address client and operational requests through process, configuration, controls, or platform development
• Communicate ETF operational requirements, issues and solutions across Operations, Product, Technology and external stakeholders.

Skills and Qualifications:

Required

• 10+ years of ETF operations, ETF servicing, fund administration, settlements/custody, asset servicing, or closely related experience with significant hands‑on ETF exposure.
• Deep knowledge of ETF creation/redemption lifecycle, basket processing, cash and in‑kind settlement, reconciliation, and CNS/non‑CNS workflows.
• Experience with collateral workflows and resolving complex settlements or operational exceptions across custodians, APs, brokers, and other counterparties.
• Ability to analyze complex workflows, identify operational risk and control gaps, and translate requirements into clearly defined system behavior.
• Strong analytical, problem‑solving, communication, and cross‑functional collaboration skills.

Preferred

• Experience with ETF basket/order‑management technology, NSCC/DTC, custodian platforms, or financial‑services system implementations and testing.
• Experience with international settlement, SSIs/FOP, FX, collateral, derivatives/options, corporate actions, or ETF launches and conversions.

Compensation Range:

$135,000 - $150,000

Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Other Compensation:

Performance bonus eligible.

Our benefits reflect our commitment to investing in your health, career, and future.

• Competitive medical, dental, and vision benefits with generous employer contributions
• Paid parental leave
• Company‑paid life and disability insurance
• Voluntary supplemental benefits to fit your needs
• 401(k) with employer match
• Unlimited paid time off and 10 paid holidays
• Tuition reimbursement to support professional growth
• On‑site gym and yoga studio
• Flexible work environment
• A collaborative, values‑driven culture focused on service, teamwork, and community

Application Deadline:

December 1, 2026

Paralel Technologies LLC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.