Senior ERP Support Analyst - Remote & AI-Enhanced

Deltek; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible remote work environment

Continuous learning opportunities

Supportive team atmosphere

Job summary

A leading ERP solution provider is seeking a Global Sourcing Specialist to provide expert-level support to clients using ComputerEase. The ideal candidate has over 3 years of experience in support roles, strong accounting knowledge, and excellent communication skills. This role allows for remote work and offers opportunities for professional growth in a supportive team environment. Join us to help enhance client experiences with innovative technology.

Qualifications

• 3+ years of experience in a support role.
• Ability to work effectively in a remote environment.
• Proactive and positive attitude with a willingness to learn.

Responsibilities

• Provide expert-level support to clients using ComputerEase.
• Collaborate with clients and senior staff to resolve issues.
• Mentor junior analysts with inquiries and case resolutions.

Skills

Advanced knowledge of accounting principles

Strong problem-solving skills

Excellent communication skills

Experience with Deltek ERP solutions

Tools

AI-driven support tools

Job description

A leading ERP solution provider is seeking a Global Sourcing Specialist to provide expert-level support to clients using ComputerEase. The ideal candidate has over 3 years of experience in support roles, strong accounting knowledge, and excellent communication skills. This role allows for remote work and offers opportunities for professional growth in a supportive team environment. Join us to help enhance client experiences with innovative technology.