Remote ERP Support Engineer - SQL & MES expert

firstPRO, Inc; Philadelphia (Philadelphia County); Remote; USD 80,000 - 90,000; Full time

Job summary

A leading recruiting firm is seeking an experienced ERP Support Specialist to provide advanced technical support in a dynamic manufacturing environment. This fully remote position involves troubleshooting complex ERP issues and collaborating with customers to deliver effective solutions. The ideal candidate will possess strong SQL skills and a customer-focused mindset, with experience in a manufacturing setting preferred.

Qualifications

• Must have advanced SQL skills (queries, joins, data validation).
• Strong troubleshooting skills with ERP/MES platforms required.
• Experience with Windows Server environments is essential.

Responsibilities

• Provide Level 2 support for ERP and MES platforms.
• Troubleshoot complex application and system issues.
• Collaborate with customers to resolve challenges.

Skills

Advanced SQL skills

Troubleshooting ERP/MES platforms

Customer-focused mindset

Communication skills

Tools

SQL databases

Windows Server environments

Support/ticketing tools

Job description

A leading recruiting firm is seeking an experienced ERP Support Specialist to provide advanced technical support in a dynamic manufacturing environment. This fully remote position involves troubleshooting complex ERP issues and collaborating with customers to deliver effective solutions. The ideal candidate will possess strong SQL skills and a customer-focused mindset, with experience in a manufacturing setting preferred.