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Job summary
A recruitment agency is seeking a remote Business Analyst responsible for analyzing and documenting business processes, while providing technical support for ERP and CRM platforms. The ideal candidate will collaborate with end-users, troubleshoot issues, and develop comprehensive documentation. Applicants should possess a Bachelor's degree and experience with ERP systems. Strong skills in data analysis and tools like Power BI and SQL are preferred, along with effective project management capabilities.
Qualifications
Direct experience in supporting large ERP & CRM platforms, preferably IFS Cloud.
Proficient in data analysis and report creation from various sources.
Ability to maintain and troubleshoot software applications.
Responsibilities
Collaborate with stakeholders to understand business objectives.
Elicit and document business objectives for system applications.
Provide end-user support and address software inquiries.
Skills
Data Analysis & Reporting
Project Management
Problem Solving
Communication
Organization
Interpersonal
Innovation
Education
Bachelor's degree in Business, Information Systems, Finance, Accounting, or related field
Tools
Power BI
SQL
Job description
A recruitment agency is seeking a remote Business Analyst responsible for analyzing and documenting business processes, while providing technical support for ERP and CRM platforms. The ideal candidate will collaborate with end-users, troubleshoot issues, and develop comprehensive documentation. Applicants should possess a Bachelor's degree and experience with ERP systems. Strong skills in data analysis and tools like Power BI and SQL are preferred, along with effective project management capabilities.