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Oracle seeks a Customer Success Services professional to deliver implementation and post-sales support, serving as a trusted advisor and primary point of contact for customers. You will handle non-technical inquiries and provide guidance on Oracle's Electronic Support Services, collaborating with Support and Product Development to resolve issues.
You will lead complex problem analysis, educate customers on features and best practices, mentor junior engineers, and drive cross-functional alignment
Oracle seeks a Customer Success Services professional to deliver implementation and post-sales support, serving as a trusted advisor and primary point of contact for customers. You will handle non-technical inquiries and provide guidance on Oracle's Electronic Support Services, collaborating with Support and Product Development to resolve issues.
You will lead complex problem analysis, educate customers on features and best practices, mentor junior engineers, and drive cross-functional alignment