Senior ERP & Digital Commerce Lead - Retail Systems

Healthy Planet Kitchen; York (York County); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP matching

Employee discount

Hybrid schedule

Job summary

Healthy Planet seeks a Senior Manager, ERP & Digital Commerce to own D365 Business Central configurations across merchandising, inventory, and logistics, and to drive data governance and platform evolution for our retail operations.

You will partner with IT and business teams to optimize ERP, enable omnichannel experiences, and lead system integration projects with WMS, POS, and e-commerce platforms. Strong leadership and cross-functional collaboration are essential.

Qualifications

• 8+ years of progressive experience in ERP and/or e-commerce systems, with 5+ years in retail/multi-location environments.
• Deep hands-on expertise in Microsoft Dynamics 365 Business Central across inventory, item setup, pricing/promotions, and warehousing.
• Proven ownership of master data management and data governance in high-SKU-count environments.
• Experience leading end-to-end system implementations or integrations (WMS, omnichannel).
• Strong ability to translate business requirements into technical solutions and configurations.
• Bachelor’s degree in Information Systems, Business, Supply Chain, or related field.
• Excellent written and verbal English communication; able to present to warehouse teams and senior leadership.

Responsibilities

• Own day-to-day configuration and administration of D365 Business Central across merchandising, inventory, and logistics modules.
• Manage promotions, pricing structures, discount rules, and item setup with Merchandising and Marketing for accurate campaigns.
• Oversee warehouse and location configurations, multi-warehouse setups, replenishment logic, and postal-code-based allocation rules.
• Lead troubleshooting and root-cause analysis for system issues; own escalation path and business continuity.
• Own item master data lifecycle and enforce data governance standards across ERP, e-commerce, and reporting.
• Lead ERP migration efforts and contribute to fit-gap analyses, future-state design, and data migration activities.
• Build test scenarios across SIT/UAT/dry-run; track defects with the implementation partner; support cutover planning and hypercare.
• Manage relationships with system integrators/consultants, review deliverables, and manage scope and risk.

Skills

ERP & E-commerce

Retail experience

Data governance

Business analytics

Stakeholder management

English communication

System integration

Project leadership

Education

Bachelor’s degree in Information Systems, Business, Supply Chain

Tools

Microsoft Dynamics 365 Business Central

Dynamics NAV

WMS integration

Adobe Commerce / Magento

ERP migrations

Job description

Healthy Planet seeks a Senior Manager, ERP & Digital Commerce to own D365 Business Central configurations across merchandising, inventory, and logistics, and to drive data governance and platform evolution for our retail operations.

You will partner with IT and business teams to optimize ERP, enable omnichannel experiences, and lead system integration projects with WMS, POS, and e-commerce platforms. Strong leadership and cross-functional collaboration are essential.