Senior Epic Resolute PB Billing Analyst

Quest Diagnostics Incorporated; Oregon; Hybrid; USD 105,000 - 145,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking an Epic Resolute Professional Billing Analyst III to lead configuration, testing, and support for the PB system, ensuring accurate billing operations across the organization.

The role focuses on translating complex billing requirements into precise Epic configurations, maintaining data integrity, and collaborating with Revenue Cycle Operations, Technology, and external partners to improve workflows and end-user experience for billing staff, providers,

Qualifications

• 5+ years of experience supporting and configuring Epic Resolute Professional Billing (PB).
• Understanding of Epic charge router, claims, remittance, and reconciliation workflows.
• Ability to analyze system data and translate findings into precise configuration adjustments.
• Strong technical documentation and problem-solving skills.
• Bachelor's degree in Healthcare, Business, or Information Systems or the equivalent work experience.
• Travel up to 5%.
• English required.

Responsibilities

• Configure and maintain Epic PB system components, including charge router logic, billing work queues, claim edit rules, and remittance processing.
• Translate complex billing requirements into accurate Epic configurations that support business needs.
• Collaborate with Revenue Cycle Operations, Technology, and clearinghouse partners to resolve interface or claim submission discrepancies.
• Document configuration steps and maintain auditable change records.
• Troubleshoot high-complexity issues impacting charge capture, claims, or payment posting.
• Plan and execute detailed test scenarios for new configurations, upgrades, and enhancements.
• Validate end-to-end workflows for accuracy of charge capture, claim generation, and remittance posting.

Skills

Epic PB configuration

Data analysis

Technical documentation

Independent work

Problem solving

Education

Bachelor's degree in Healthcare, Business, or Information Systems

Tools

Epic Resolute PB

Epic PB system components

Job description

Quest Diagnostics Incorporated is seeking an Epic Resolute Professional Billing Analyst III to lead configuration, testing, and support for the PB system, ensuring accurate billing operations across the organization.

The role focuses on translating complex billing requirements into precise Epic configurations, maintaining data integrity, and collaborating with Revenue Cycle Operations, Technology, and external partners to improve workflows and end-user experience for billing staff, providers,