Senior Epic Build Analyst — MyChart & Patient Access

Northwell Health

Melville (NY)

On-site

USD 120,000 - 160,000

Full time

14 days+
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Job summary

Northwell Health's Melville, NY team is seeking a Senior Epic Build Analyst to design, support, and optimize Epic functionality, with emphasis on MyChart, Patient Access, and Welcome workflows. You will contribute to go-live events and ongoing support, solving complex issues and improving patient-facing digital experiences.

The role requires Epic Certification, 5+ years of Epic build experience, and strong knowledge of MyChart and scheduling workflows.

Qualifications

  • Epic Certification is required.
  • 5+ years of Epic build experience.
  • Strong experience with MyChart workflows, patient communications, and patient access.
  • Experience with Welcome workflows (kiosk/digital arrival).
  • Cadence and/or Prelude experience is preferred.
  • Ambulatory experience is a plus.

Responsibilities

  • Build, support, and optimize Epic functionality focusing on MyChart and Welcome workflows.
  • Troubleshoot complex issues and enhance patient-facing digital experiences.
  • Lead projects on larger, more complex Epic initiatives.
  • Collaborate with multiple product teams, IT and Business stakeholders.
  • Develop clear technical designs, test plans, and user training materials.

Skills

Epic Certification
MyChart workflows
Welcome workflows
Patient access
Cadence/Prelude
Ambulatory experience
Problem solving

Education

Bachelor's degree or equivalent
Master's degree in CS/Engineering/Business

Tools

MyChart (Epic)
Welcome (Epic)
ServiceNow

Job description

Northwell Health's Melville, NY team is seeking a Senior Epic Build Analyst to design, support, and optimize Epic functionality, with emphasis on MyChart, Patient Access, and Welcome workflows. You will contribute to go-live events and ongoing support, solving complex issues and improving patient-facing digital experiences.

The role requires Epic Certification, 5+ years of Epic build experience, and strong knowledge of MyChart and scheduling workflows.

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