Senior Epic Application Advisor – Managed Services

Healthtech Inc; United States; Remote; USD 85,000 - 105,000; Full time

Job summary

Healthtech Inc is seeking a Senior Application Advisor to provide expert-level support for Epic applications. You will troubleshoot issues, mentor team members, and ensure smooth operations for clients. The ideal candidate has 5+ years of experience with Epic modules and excellent communication skills.

This role involves creating documentation for consistent processes and requires strong problem-solving abilities.

Join us to help make a difference in the healthcare technology landscape!

Qualifications

• Epic certification in MyChart, EpicCare Link, Care Everywhere, or additional modules.
• 5+ years of experience implementing, training, or supporting Epic modules.
• Knowledge of ITIL processes preferred.

Responsibilities

• Perform expert-level troubleshooting and problem-solving for Epic applications.
• Create documentation for consistent process execution.
• Mentor and coach team members in technical and soft skills.

Skills

Problem-solving

Technical skills

Communication skills

Attention to detail

Organizational skills

Customer service

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Ticketing systems

Job description

Healthtech Inc is seeking a Senior Application Advisor to provide expert-level support for Epic applications. You will troubleshoot issues, mentor team members, and ensure smooth operations for clients. The ideal candidate has 5+ years of experience with Epic modules and excellent communication skills.

This role involves creating documentation for consistent processes and requires strong problem-solving abilities.

Join us to help make a difference in the healthcare technology landscape!