Senior EHR Application Advisor – Healthy Planet Specialist

Healthtech Inc; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Healthtech Inc is looking for an experienced EHR Application Specialist to provide expert-level troubleshooting and support to our clients. This role requires strong problem-solving skills and the ability to manage client relationships effectively, ensuring the stability and integration of EHR applications.

The ideal candidate will have a minimum of 3 years' experience in EHR systems, excellent communication skills, and a commitment to outstanding customer service.

Qualifications

• Prior experience implementing, training, or supporting EHR modules.
• Must demonstrate and embody Nordic’s maxims.
• Proven problem-solving and technical skills.
• Strong customer service track record.

Responsibilities

• Expert-level troubleshooting of EHR applications.
• Manage system requests and perform issue analysis.
• Guide proactive analysis of workflows and system setup.
• Provide outstanding customer service and support team culture.
• Mentor team members and create clear documentation.

Skills

Epic Certification in Healthy Planet

3+ years of experience with EHR modules

Excellent communication skills

Proficient with Microsoft Office

Strong attention to detail

Understanding of ITIL processes

Education

Post-secondary education or equivalent

Tools

Ticketing systems

Job description

Healthtech Inc is looking for an experienced EHR Application Specialist to provide expert-level troubleshooting and support to our clients. This role requires strong problem-solving skills and the ability to manage client relationships effectively, ensuring the stability and integration of EHR applications.

The ideal candidate will have a minimum of 3 years' experience in EHR systems, excellent communication skills, and a commitment to outstanding customer service.