Senior Enterprise Tech Support Engineer - RPA & Networking
Automation Anywhere
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Job summary
Automation Anywhere is looking for a Sr. Technical Support Engineer in San Jose, California. The position requires 5+ years of experience in technical support or system integration, outstanding troubleshooting skills, and strong communication abilities. Responsibilities include resolving complex technical issues, providing customer support, and documenting the progress of these issues.
This role offers the chance to be part of a leading company in Robotic Process Automation, with opportunities for personal and professional growth.
Qualifications
- 5+ years experience in Technical Support, professional services, IT consulting or System Integration.
- Outstanding troubleshooting skills are required.
- Must have ability to take ownership of projects and improve processes.
Responsibilities
- Triages and resolves complex product issues.
- Provides support to customers, resellers, and field engineers.
- Documents customer technical issue resolutions.
Skills
Education
Tools
Job description
Automation Anywhere is looking for a Sr. Technical Support Engineer in San Jose, California. The position requires 5+ years of experience in technical support or system integration, outstanding troubleshooting skills, and strong communication abilities. Responsibilities include resolving complex technical issues, providing customer support, and documenting the progress of these issues.
This role offers the chance to be part of a leading company in Robotic Process Automation, with opportunities for personal and professional growth.
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