Senior Enterprise TAM, Payments & API Expert (Hybrid)

Checkout.com

San Francisco (CA)

Hybrid

USD 122,000 - 181,000

Full time

30 hours ago
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Benefits offered by this job

Hybrid work model

Job summary

Checkout.com is seeking an Enterprise Technical Account Manager to build strategic client relationships, resolve complex technical issues, and optimize payment solutions with API expertise and strong communication.

You will own technical delivery, drive performance initiatives, and advocate for merchants while collaborating with internal teams. This hybrid role covers SF, NYC, and Atlanta locations with no relocation support.

Qualifications

  • 3+ years in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering.
  • Solid understanding of the end-to-end payment lifecycle, from authorization to settlement.
  • A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
  • Hands-on expertise with RESTful APIs; read API docs, troubleshoot integrations, guide developers.

Responsibilities

  • Become a merchant expert by analyzing payment data to uncover insights and opportunities.
  • Act as a payment performance consultant to boost authorization rates and revenue.
  • Serve as a strategic advisor during business reviews, translating performance into a commercial narrative.

Skills

Technical account management
Client-facing roles
Payment lifecycle knowledge
RESTful API troubleshooting
Cross-functional communication
Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

RESTful APIs

Job description

Checkout.com is seeking an Enterprise Technical Account Manager to build strategic client relationships, resolve complex technical issues, and optimize payment solutions with API expertise and strong communication.

You will own technical delivery, drive performance initiatives, and advocate for merchants while collaborating with internal teams. This hybrid role covers SF, NYC, and Atlanta locations with no relocation support.

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