Senior Enterprise Systems & COTS Program Lead

Envision Pharma Group; Raleigh (NC); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Envision Pharma Group seeks a Principal Business Systems Program Manager to lead cross-functional COTS implementations, align business needs with tech solutions, and manage vendor relationships. This hybrid role drives back-office optimization and reliable data across enterprise functions.

The ideal candidate has 7–10 years of experience in program management, product ownership, and IT business partnering, with strong leadership and stakeholder communication skills.

Qualifications

• 7-10 years of progressive experience leading enterprise COTS implementations and optimization programs.
• Proven experience operating across program management, product ownership, business analysis, and IT business partnering responsibilities.
• Working knowledge of enterprise application configuration, integrations, migration, access controls, service management, and vendor-managed release cycles.
• Demonstrated leadership of complex cross-functional initiatives with executive stakeholders and external vendors.
• Established mentorship record and excellent written, facilitation, negotiation, and executive communication skills.

Responsibilities

• Lead discovery and gap analysis, mapping current-state workflows against standard COTS capabilities and defining target-state outcomes.
• Translate business needs into functional specifications, configuration priorities, data and integration requirements, user stories, and acceptance criteria.
• Own, prioritize, and maintain program and product backlogs across stories, bugs, features, dependencies, and technical debt.
• Define release scope and roadmaps for implementation, stabilization, and post-go-live optimization.
• Lead demand planning and connect business strategies to enterprise application investment roadmaps.
• Act as a trusted adviser on digital solutions, automation, standard-platform adoption, and process simplification.
• Coordinate sponsors, system administrators, analysts, project managers, vendors, and technical leads across complex initiatives.
• Lead end-to-end planning, risk and dependency management, UAT, readiness, communication, adoption, and benefit tracking.
• Manage strategic vendor relationships, professional-services delivery, SLAs, licensing milestones, and commercial commitments.
• Set delivery, requirements, backlog, governance, and reporting standards for the program-management discipline.
• Mentor Senior and base-level program managers and analysts.

Education

Bachelor's degree in business administration, information systems, project management, or related field

Tools

Salesforce

NetSuite

SAP

ADP

Atlassian

ServiceNow

Job description

Envision Pharma Group seeks a Principal Business Systems Program Manager to lead cross-functional COTS implementations, align business needs with tech solutions, and manage vendor relationships. This hybrid role drives back-office optimization and reliable data across enterprise functions.

The ideal candidate has 7–10 years of experience in program management, product ownership, and IT business partnering, with strong leadership and stakeholder communication skills.