Principal Program Manager

Envision Pharma Group; Raleigh (NC); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

Envision Pharma Group seeks a Principal Business Systems Program Manager to lead cross-functional COTS implementations, align business needs with tech solutions, and manage vendor relationships. This hybrid role drives back-office optimization and reliable data across enterprise functions.

The ideal candidate has 7–10 years of experience in program management, product ownership, and IT business partnering, with strong leadership and stakeholder communication skills.

Qualifications

• 7-10 years of progressive experience leading enterprise COTS implementations and optimization programs.
• Proven experience operating across program management, product ownership, business analysis, and IT business partnering responsibilities.
• Working knowledge of enterprise application configuration, integrations, migration, access controls, service management, and vendor-managed release cycles.
• Demonstrated leadership of complex cross-functional initiatives with executive stakeholders and external vendors.
• Established mentorship record and excellent written, facilitation, negotiation, and executive communication skills.

Responsabilités

• Lead discovery and gap analysis, mapping current-state workflows against standard COTS capabilities and defining target-state outcomes.
• Translate business needs into functional specifications, configuration priorities, data and integration requirements, user stories, and acceptance criteria.
• Own, prioritize, and maintain program and product backlogs across stories, bugs, features, dependencies, and technical debt.
• Define release scope and roadmaps for implementation, stabilization, and post-go-live optimization.
• Lead demand planning and connect business strategies to enterprise application investment roadmaps.
• Act as a trusted adviser on digital solutions, automation, standard-platform adoption, and process simplification.
• Coordinate sponsors, system administrators, analysts, project managers, vendors, and technical leads across complex initiatives.
• Lead end-to-end planning, risk and dependency management, UAT, readiness, communication, adoption, and benefit tracking.
• Manage strategic vendor relationships, professional-services delivery, SLAs, licensing milestones, and commercial commitments.
• Set delivery, requirements, backlog, governance, and reporting standards for the program-management discipline.
• Mentor Senior and base-level program managers and analysts.

Formation

Bachelor's degree in business administration, information systems, project management, or related field

Outils

Salesforce

NetSuite

SAP

ADP

Atlassian

ServiceNow

Description du poste

Principal Business Systems Program Manager

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

Our Values: Excellence, People, Growth

The opportunity

The Principal Business Systems Program Manager leads the successful evaluation, configuration, deployment, and optimization of commercial off-the-shelf software across back-office and enterprise functions. This hybrid product owner, business analyst, program manager, and IT business partner acts as the primary bridge between stakeholders, Business Systems resources, vendors, and Technology teams. The role independently orchestrates multiple administrators and analysts and is accountable for reliable systems, trustworthy data, faster processes, and sustained adoption.

How will you make an impact at Envision Pharma Group?

Role responsibilities

• Lead discovery and gap analysis, mapping current-state workflows against standard COTS capabilities and defining target-state outcomes.
• Translate business needs into functional specifications, configuration priorities, data and integration requirements, user stories, and acceptance criteria.
• Own, prioritize, and maintain program and product backlogs across stories, bugs, features, dependencies, and technical debt.
• Define release scope and roadmaps for implementation, stabilization, and post-go-live optimization.
• Lead demand planning and connect business strategies to enterprise application investment roadmaps.
• Act as a trusted adviser on digital solutions, automation, standard-platform adoption, and process simplification.
• Coordinate sponsors, system administrators, analysts, project managers, vendors, and technical leads across complex initiatives.
• Lead end-to-end planning, risk and dependency management, UAT, readiness, communication, adoption, and benefit tracking.
• Manage strategic vendor relationships, professional-services delivery, SLAs, licensing milestones, and commercial commitments.
• Set delivery, requirements, backlog, governance, and reporting standards for the program-management discipline.
• Mentor Senior and base-level program managers and analysts.

Do you have what we are looking for?

Skills & expertise

• Bachelor's degree in business administration, information systems, project management, or a related field, or equivalent experience.
• 7-10 years of progressive experience leading enterprise COTS implementations and optimization programs.
• Proven experience operating across program management, product ownership, business analysis, and IT business partnering responsibilities.
• Working knowledge of enterprise application configuration, integrations, migration, access controls, service management, and vendor-managed release cycles.
• Demonstrated leadership of complex cross-functional initiatives with executive stakeholders and external vendors.
• Established mentorship record and excellent written, facilitation, negotiation, and executive communication skills.

Preferred qualifications

• PMP, PgMP, CBAP, PMI-PBA, product owner, Scrum, or ITIL certification.
• Background working with Salesforce, NetSuite, SAP, ADP, Atlassian, ServiceNow, or comparable COTS ecosystems.
• Proven ablitiy to oversee system integrators, statements of work, licensing, and vendor performance.
• Familiarity with life sciences, healthcare, or another regulated global industry.

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Do you have the experience we are looking for?