Senior Enterprise Service Desk Engineer: Virtualization & HA

日本アバカス株式会社; Atlanta (GA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

日本アバカス株式会社 in Atlanta, Georgia is looking for an Engineer for the Enterprise Service Desk. This role involves designing and implementing systems while providing top-tier client experiences, working primarily with Microsoft environments and cloud solutions.

The ideal candidate will have over 5 years of relevant experience, proficiency with server and virtualization technologies, and a strong customer service background. Opportunities for project leadership and mentorship are provided.

Qualifications

• Associates degree in technology or equivalent experience.
• 5+ years as a Systems Engineer in Microsoft environments.
• Certifications in Server Infrastructure and O365.

Responsibilities

• Deliver excellent customer experience in all interactions.
• Resolve service tickets and complex issues.
• Assist with installation and configuration of systems.

Job description

日本アバカス株式会社 in Atlanta, Georgia is looking for an Engineer for the Enterprise Service Desk. This role involves designing and implementing systems while providing top-tier client experiences, working primarily with Microsoft environments and cloud solutions.

The ideal candidate will have over 5 years of relevant experience, proficiency with server and virtualization technologies, and a strong customer service background. Opportunities for project leadership and mentorship are provided.