Senior Enterprise Research Systems Specialist

UAB group

Birmingham (AL)

Hybrid

USD 64,000 - 104,000

Full time

5 hours ago

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Job summary

University of Alabama at Birmingham (UAB) seeks an Information Systems Specialist to support the myUABResearch system across schools and units. The role collaborates with faculty, research administrators, system vendors, IT teams, and university leadership to implement, train, test, manage user access, and provide ongoing operational support.

The ideal candidate translates business needs into system solutions, communicates with technical and non-technical stakeholders, and manages multiple

Qualifications

Experience with enterprise software applications and complex business systems.
Experience with system implementation, testing, UAT, troubleshooting and end-user support.
Experience administering user roles, permissions and access controls.
Experience developing and delivering training programs and user documentation.
Experience working with ticketing systems and multi-channel user support.

Responsibilities

Works with a single department or unit and understands its applications.
Responsible for analysis, purchase and installation of hardware and software for the department.
May be responsible for the local area network.
Supports departmental user problems and configures systems for needs.
Trains end users on software and documents systems.
Serves as a link between users and central IT and supervises departmental information systems staff.