Senior Enterprise Renewal & Expansion Lead

Netomi

New York (NY)

On-site

USD 150,000 - 210,000

Full time

3 days ago
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Job summary

Netomi is seeking a Principal Account Manager, Strategic Accounts to own renewals and expansion within Fortune 100 accounts. You will navigate large organizations, secure buy-in across executives, and lead post-sale commercial cycles from qualification to signature, partnering with Customer Success and delivery teams.

You will shape the future of Enterprise GenAI through high-impact, data-driven proposals and cross-functional collaboration, driving value for top-tier clients and Netomi.

Qualifications

  • 7+ years in a highly strategic, client-facing role with enterprise renewals and expansion.
  • Proven ability to influence CX/enterprise buying decisions and navigate Fortune 500 orgs.
  • Expert-level presentation skills for executive audiences and data-driven proposals.
  • Strong negotiation, procurement, and contract experience.
  • Technical fluency to discuss AI/GenAI capabilities and business impact.

Responsibilities

  • Own the renewal and expansion cycle for Strategic and Enterprise accounts.
  • Engage executives across stakeholders to drive commercial outcomes.
  • Develop multi-year commercial growth plans aligned with customer success and roadmap.
  • Lead renewal pricing, proposals, approvals, and contract negotiations.
  • Coordinate with CSMs for ongoing account strategy and delivery handoff.
  • Translate customer needs into compelling business value for executives.

Skills

Strategic account management
Executive communication
Sales negotiations
CX domain knowledge

Education

Bachelor's degree
MBA or advanced degree

Job description

Netomi is seeking a Principal Account Manager, Strategic Accounts to own renewals and expansion within Fortune 100 accounts. You will navigate large organizations, secure buy-in across executives, and lead post-sale commercial cycles from qualification to signature, partnering with Customer Success and delivery teams.

You will shape the future of Enterprise GenAI through high-impact, data-driven proposals and cross-functional collaboration, driving value for top-tier clients and Netomi.

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