Senior Enterprise Monitoring Analyst | TS/SCI + Poly

Insight Global (United States); Aurora (CO); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Insight Global is seeking an Enterprise Monitoring Analyst to provide on-site technical expertise for monitoring, reviewing, and managing Enterprise services. The role focuses on correlating alerts, incident management, and SLA conformance to deliver situational awareness to the Customer and Government leadership.

The position requires an active TS/SCI clearance with polygraph, DoD 8140 IAT Level 1+ certification, and 5+ years in IT infrastructure monitoring, with strong ITIL 4 knowledge and

Qualifikationen

• Active TS/SCI clearance with polygraph required.
• DoD 8140 IAT Level 1+ certification required.
• 5+ years maintaining IT infrastructure and services.
• Strong ITIL 4 understanding and incident management.

Aufgaben

• Monitor enterprise services and correlate alerts with SLA conformance.
• Provide situational awareness reports and executive summaries.
• Collaborate with ISC, NOC, and government leadership.
• Engage with service desk to triage incidents and coordinate resolutions.
• Prepare daily availability briefings and reports.

Kenntnisse

TS/SCI clearance with polygraph

ITIL 4 knowledge

5+ years IT monitoring

Excellent communication

Ausbildung

DoD 8140 IAT Level 1+ certification

Jobbeschreibung

Insight Global is seeking an Enterprise Monitoring Analyst to provide on-site technical expertise for monitoring, reviewing, and managing Enterprise services. The role focuses on correlating alerts, incident management, and SLA conformance to deliver situational awareness to the Customer and Government leadership.

The position requires an active TS/SCI clearance with polygraph, DoD 8140 IAT Level 1+ certification, and 5+ years in IT infrastructure monitoring, with strong ITIL 4 knowledge and