Senior Enterprise CS Manager: Specialty Contractors (Remote)

Clearstory Technologies, Inc.; United States; Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Subsidized healthcare, vision, and dental

Flexible remote work

Generous PTO plan

401k

Early equity

Job summary

Clearstory Technologies, Inc. is seeking an Enterprise Customer Success Manager to own and enhance post-sale experiences for our largest Specialty Contractor accounts. This strategic role focuses on building strong relationships with decision-makers while driving renewal and expansion outcomes through proactive engagement.

Your experience in commercial Specialty Contractor environments and expertise in change order request processes are vital to success. Join us to revolutionize the commercial construction industry!

Qualifications

• Experience as a PM or PE at a commercial Specialty Contractor.
• Experience with change order request processes.
• Demonstrated ability to drive tasks forward.

Responsibilities

• Manage renewal outreach and coordination for your accounts.
• Lead comprehensive onboarding experiences for customers.
• Conduct regular Implementation Reviews and QBRs.

Skills

Strong relationship-building skills

Excellent verbal and written communication

Analytical instincts

High ownership and proactivity

Strategic problem solving

Job description

Clearstory Technologies, Inc. is seeking an Enterprise Customer Success Manager to own and enhance post-sale experiences for our largest Specialty Contractor accounts. This strategic role focuses on building strong relationships with decision-makers while driving renewal and expansion outcomes through proactive engagement.

Your experience in commercial Specialty Contractor environments and expertise in change order request processes are vital to success. Join us to revolutionize the commercial construction industry!