Senior Enterprise Client Partner – Growth & Strategy

Spectrum; Raleigh (NC); Remote; USD 180,000 - 260,000; Full time

Job summary

RapidScale, a Spectrum company, seeks a Senior Principal Client Partner to own and grow a portfolio of enterprise clients in a high-impact, executive‑level role. You will align RapidScale’s managed and professional services to client strategies, driving measurable business value and long‑term partnerships.

You’ll lead executive relationships, shape account plans, and coordinate across sales, engineering, delivery, and product to secure outcomes.

Qualifications

• Bachelor's degree and 10+ years in enterprise sales, client partner, or strategic accounts (or equivalent with other degrees)
• 7–10+ years of experience managing relationships with C-suite stakeholders in large enterprise environments
• Experience leading multi-year, multi-SOW engagements, typically in the $5M–$20M+ TCV range

Responsibilities

• Own and manage executive‑level relationships across a portfolio of large enterprise clients
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes
• Develop and execute strategic account plans aligned to client business objectives and long‑term success
• Drive revenue generation, expansion, and share of wallet across managed services and professional services
• Lead complex, multi‑SOW, multi‑year engagements from opportunity identification through close
• Partner with cross‑functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success
• Identify risks to account growth or client success and develop mitigation strategies
• Serve as the executive escalation point for client issues and ensure timely resolution
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor

Job description

RapidScale, a Spectrum company, seeks a Senior Principal Client Partner to own and grow a portfolio of enterprise clients in a high-impact, executive‑level role. You will align RapidScale’s managed and professional services to client strategies, driving measurable business value and long‑term partnerships.

You’ll lead executive relationships, shape account plans, and coordinate across sales, engineering, delivery, and product to secure outcomes.