Senior Enterprise Client Executive – Government Programs

Neighborly Software; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Benefits

401K Contributions

Generous Time Off

Job summary

Neighborly Software seeks a Client Executive to own executive relationships across an 8–10 enterprise client book, guiding program design, regulatory navigation, and delivery outcomes.

You will own commercial strategy including pricing, renewals, and expansions, while partnering with the Enterprise Revenue Pod to drive revenue, profitability, and client success across government programs.

Qualifications

• 10+ years in government technology, grants management, federally funded programs, affordable housing, or related complex regulated industries.
• Significant experience with state/local government clients in a senior client-facing capacity.
• Strong commercial acumen with ownership of revenue, pricing conversations, and contract negotiations.
• Ability to navigate multi-stakeholder, politically complex client environments.
• Executive presence and credibility with senior clients.

Responsibilities

• Own executive relationships for an assigned book of 8–10 enterprise clients.
• Provide strategic guidance on program design, regulatory navigation, and operations best practices.
• Lead post-sale pricing conversations, renewals, and expansion opportunities.
• Coordinate with Client Operations during active build phases and complex change requests.
• Drive retention, expansion, and account profitability.

Skills

Executive relationships

Commercial acumen

Stakeholder management

Government programs

Travel readiness

Cross-functional collaboration

Tools

CRM software

Job description

Neighborly Software seeks a Client Executive to own executive relationships across an 8–10 enterprise client book, guiding program design, regulatory navigation, and delivery outcomes.

You will own commercial strategy including pricing, renewals, and expansions, while partnering with the Enterprise Revenue Pod to drive revenue, profitability, and client success across government programs.