Senior Enterprise Client Director

Tealium Inc.; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

Stock options

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

Flexible PTO

Parental leave

11 paid holidays

Job summary

Tealium Inc. is seeking a Sr. Client Director to own commercial strategy, retention, and growth for a portfolio of high-value enterprise customers in the United States.

This role focuses on protecting recurring revenue, expanding the customer base, and increasing Tealium’s strategic footprint through multi-threaded relationships with executives. You will partner with Solutions Consulting, Professional Services, Support, Product, and Marketing to drive successful outcomes, accelerate adoption,

Qualifications

• 7+ years in customer-facing roles (SaaS, CDP, or related fields).
• Proven ability to build data-driven business cases aligning tech with client goals.
• Strong cross-functional collaboration with Sales, Operations, Legal and Finance.
• Project/program management coordinating complex customer initiatives.

Responsibilities

• Own the commercial strategy and account plan for enterprise customers; retain, expand, and grow.
• Build expansion pipelines by identifying whitespace and new initiatives.
• Develop multi-threaded relationships across organizations including executives.
• Lead renewal and expansion strategies from identification to contract execution.
• Create compelling business cases linking customer priorities to Tealium capabilities.
• Collaborate with Solutions Consulting, Professional Services, Support, Product, and Marketing.
• Use usage data and intelligence to forecast, mitigate churn, and guide strategy.
• Maintain disciplined pipeline management and accurate forecasting.
• Identify opportunities to expand Tealium’s footprint with new products and use cases.

Skills

Enterprise sales

Account planning

Cross-functional collaboration

Negotiation

Data-driven storytelling

AI-enabled workflows

Strategic account growth

Renewal management

Job description

Tealium Inc. is seeking a Sr. Client Director to own commercial strategy, retention, and growth for a portfolio of high-value enterprise customers in the United States.

This role focuses on protecting recurring revenue, expanding the customer base, and increasing Tealium’s strategic footprint through multi-threaded relationships with executives. You will partner with Solutions Consulting, Professional Services, Support, Product, and Marketing to drive successful outcomes, accelerate adoption,