Senior Enterprise Business Applications Admin

Oil Authority; Port Huron, Northern (MI, KY); Hybrid; USD 83,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid time off

Job summary

AltaGas seeks a Business Applications Administrator to independently manage and support enterprise business applications, troubleshooting complex issues and driving improvements across OpenGrid, OnBase, and other systems. You will partner with stakeholders to translate needs into solutions and mentor teammates in a dynamic environment.

The role emphasizes lifecycle activities from upgrades to change management, documentation, and performance monitoring, with a focus on aligning system

Qualifications

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
• 4+ years of experience supporting enterprise business applications.
• Ability to work independently and manage competing priorities.
• Experience resolving complex application and integration issues.
• Strong understanding of business processes and system interdependencies.
• Experience supporting cross-functional initiatives and system improvements.
• Preferred: experience supporting applications such as OpenGrid, OnBase, Selectron IVR, enQuesta, or similar enterprise business systems.

Responsibilities

• Independently manage and support enterprise business applications.
• Diagnose and resolve complex system and integration issues using structured troubleshooting techniques.
• Serve as a functional and technical resource for team members and business users.
• Analyze business requirements and implement system enhancements aligned to best practices.
• Identify and lead improvements to workflows, automation, and system performance.
• Evaluate system capabilities and recommend solutions that improve operational outcomes.
• Lead portions of application upgrades, deployments, and testing efforts.
• Validate system changes to ensure alignment with business and technical requirements.
• Support change management processes including documentation, approvals, and implementation.
• Partner with stakeholders to translate operational needs into system solutions.
• Work directly with vendors to troubleshoot issues and implement enhancements.
• Support cross-functional initiatives impacting multiple systems or teams.
• Develop and maintain system documentation and user guides.
• Provide guidance and informal mentorship to less experienced team members.
• Participate in or lead components of application-related projects and integrations.
• Assist in process improvement and system optimization initiatives.
• Monitor system usage and performance to ensure alignment with business objectives.

Skills

Independent work

Prioritization

Troubleshooting

Business process understanding

Cross-functional collaboration

Enterprise systems experience

Education

Bachelor’s degree in Business, Information Systems, or related field

Tools

OpenGrid

OnBase

Selectron IVR

enQuesta

Job description

AltaGas seeks a Business Applications Administrator to independently manage and support enterprise business applications, troubleshooting complex issues and driving improvements across OpenGrid, OnBase, and other systems. You will partner with stakeholders to translate needs into solutions and mentor teammates in a dynamic environment.

The role emphasizes lifecycle activities from upgrades to change management, documentation, and performance monitoring, with a focus on aligning system