Senior Enterprise Systems Admin: ERP/CRM & Integrations

Advanced Integration Technology, LP; Plano (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Advanced Integration Technology, LP seeks an Enterprise Systems Administrator to manage and optimize its portfolio of enterprise applications including IFS, SugarCRM, and home-grown GURU systems. You will oversee user provisioning, integrations, monitoring, and upgrades while coordinating with vendors and IT teams.

The role requires experience with ERP platforms, API-based integrations, and database administration. A strong focus on security, change control, and end-user support is essential.

Qualifications

• Bachelor’s degree in Information Technology, Business, Supply Chain, Manufacturing Systems, Computer Science, or a related field preferred.
• Minimum 5 years administering enterprise applications (ERP/CRM/PLM/LOB) and related databases in a manufacturing/engineering environment preferred.
• Prior experience supporting IFS Applications, IFS Cloud, or a comparable enterprise ERP platform required.
• Experience supporting ERP implementations, upgrades, or cloud migrations, including testing, end-user support, and data validation.
• Experience working across multiple business functions such as Manufacturing, Supply Chain, Sales, Engineering, Quality, or Operations.
• Experience with ERP security, user setup, permission management, reporting, and functional configuration.
• Demonstrated experience with integrations (API, SOAP/REST, middleware, ETL), SQL and relational databases, and application monitoring tools.

Responsibilities

• Serve as technical and functional administrator for multiple enterprise systems (IFS, SugarCRM, GURU, PLM/CAD connectors like CATIA integrations, and other LOB applications).
• Manage system administration activities: user/accounts and permissions, role-based access, environment provisioning (dev/test/prod), configuration, patches, and version upgrades.
• Lead and support platform migrations and major upgrades (including IFS Cloud migration): plan, coordinate testing (UAT/regression), perform validation/data reconciliation, resolve issues, and stabilize post-go-live.
• Design, implement, and maintain integrations between enterprise systems and backend services (APIs, middleware, ETL, message queues), working with infrastructure and DB teams to ensure reliability.
• Monitor application and database performance, perform tuning and capacity planning, and implement alerting/observability for SLAs.
• Troubleshoot and resolve functional and technical application issues, including collaboration with IT, network, infrastructure, DBAs, and external vendors/implementation partners.
• Administer databases and support SQL troubleshooting, data loads/migrations, data integrity, and ad-hoc data requests; coordinate backups and recovery procedures.
• Develop and maintain system documentation, runbooks, operational procedures, and audit/compliance controls for change management and security requirements.
• Create and support operational and management reporting (built-in reporting tools, SQL-based reports, dashboards) and support users with report development.
• Develop and maintain automation and scripting (PowerShell, Python, or similar) for routine administration, deployments, and health checks.
• Provide end-user support, training materials, and knowledge transfer for multiple systems to improve adoption and reduce incidents.
• Coordinate with external vendors, consultants, and implementation partners on enhancements, escalations, and best practices.
• Participate in IT project workstreams for application implementations, integrations, and process improvements; perform impact analysis for changes.
• Maintain security and compliance of application environments (patching, permissions, auditing, ITAR/security clearance coordination where applicable).

Skills

Systems administration

SQL

APIs

Troubleshooting

Documentation

Education

Bachelor's degree or equivalent

Tools

ERP systems

Middleware

Job description

Advanced Integration Technology, LP seeks an Enterprise Systems Administrator to manage and optimize its portfolio of enterprise applications including IFS, SugarCRM, and home-grown GURU systems. You will oversee user provisioning, integrations, monitoring, and upgrades while coordinating with vendors and IT teams.

The role requires experience with ERP platforms, API-based integrations, and database administration. A strong focus on security, change control, and end-user support is essential.