Senior Enterprise AV Systems Engineer

Jobtailor; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an experienced audiovisual support specialist in New York to operate, support, and continuously improve enterprise AV technologies. You will manage systems across webcams, lighting, microphones, projectors, and more, ensuring health and performance of the networked environment.

The role requires collaboration with legal professionals, vendors, and IT teams, plus strong documentation skills to develop standards, procedures, and training materials for firm-wide use.

Qualifications

• Bachelor’s degree or equivalent in CS/IS/AV field.
• A minimum of three (3) years in an audiovisual support or integration role.
• A minimum of two (2) years working with legal professionals.
• Deep understanding of videoconference systems and AV components (Control Panels, Digital Sound Processors, Video & USB Switchers, HDMI & USB Extenders, cameras, mics).
• Proficient knowledge of Internet and network topology as it relates to AV equipment and applications.
• Familiarity with Cisco, Crestron, Polycom, Extron, Logitech, Shure, and Bi-Amp AV systems.
• Strong interpersonal skills and ability to interact with team members and leadership.
• Ability to protect and maintain highly sensitive information.

Responsibilities

• Operate, support, maintain, and continuously improve the firm’s audiovisual technologies.
• Manage and support AV systems, including webcams, lighting, microphones, projectors, sound equipment, cabling, and related technologies.
• Monitor the health, performance, and availability of enterprise audiovisual systems.
• Proactively identify, troubleshoot, escalation, and resolve issues to minimize user impact.
• Partner with internal stakeholders, vendors, and technology teams to assess operational needs and recommend audiovisual solutions, standards, and improvements.
• Assist in evaluating, designing, installing, documenting, testing, and repairing integrated audiovisual systems and applicable hardware and software.
• Coordinate audiovisual deployments, upgrades, refreshes, and maintenance activities with vendors, facilities teams, and technology partners.
• Develop and maintain firm-wide configuration standards, technical documentation, inventory records, operational procedures, knowledge base content, and training materials.

Skills

A/V system management

Troubleshooting AV issues

System integration

Configuration standards development

Technical documentation

Cabling and connectors management

Performance monitoring

User support

Interpersonal communication

Education

Bachelor’s degree in Computer Science / Information Systems / Audiovisual field

Tools

Cisco

Crestron

Polycom

Extron

Logitech

Shure

Bi-Amp

Control Panels

Video & USB Switchers

Digital Sound Processors

Job description

Jobtailor is seeking an experienced audiovisual support specialist in New York to operate, support, and continuously improve enterprise AV technologies. You will manage systems across webcams, lighting, microphones, projectors, and more, ensuring health and performance of the networked environment.

The role requires collaboration with legal professionals, vendors, and IT teams, plus strong documentation skills to develop standards, procedures, and training materials for firm-wide use.