Senior Enterprise Account Manager - Hospitality Tech (EMEA)

OpenTable; London (KY); Hybrid; USD 119,000 - 172,000; Full time

Benefits offered by this job

Flexible time off

Private health & dental insurance

Headspace subscription

Development dollars

Pension contributions

Lunch in office twice per week

Bike2Work & season ticket loans

Employee Resource Groups

Thursday happy hours

Job summary

OpenTable, part of Booking Holdings, seeks an Enterprise Account Manager for the London office hybrid role focused on EMEA, mainly Germany. You will manage executive relationships across multi-site restaurant groups, advising on operations, commercial strategy and technology adoption.

Fluency in German and English is essential, with regular cross-territory travel. You will partner with Sales, Product, Marketing and Support to drive retention, utilization and growth for OpenTable solutions in a

Qualifications

• Extensive Enterprise or Strategic Account Management experience.
• Direct restaurant, hospitality, or hospitality technology industry experience is essential.
• Proven success managing executive-level stakeholder relationships within multi-site, enterprise, or strategic customer organisations.
• Strong consultative and commercial skillset with ROI focus.

Responsibilities

• Own and develop relationships with senior stakeholders across a portfolio of enterprise partners.
• Act as the primary strategic advisor to customers post-sale, driving retention and growth.
• Deliver consultative reviews grounded in data and industry expertise.
• Influence customer strategy by advising on guest trends and revenue opportunities.
• Navigate complex stakeholder groups and build consensus across decision-makers.
• Partner cross-functionally with Sales, Product, Marketing, and Support.

Skills

Enterprise Account Management

German language

English language

CRM (Salesforce)

Data-driven decision making

Tools

Salesforce

Job description

OpenTable, part of Booking Holdings, seeks an Enterprise Account Manager for the London office hybrid role focused on EMEA, mainly Germany. You will manage executive relationships across multi-site restaurant groups, advising on operations, commercial strategy and technology adoption.

Fluency in German and English is essential, with regular cross-territory travel. You will partner with Sales, Product, Marketing and Support to drive retention, utilization and growth for OpenTable solutions in a