Senior Enrollment Success Advisor

EAB (Education Advisory Board); United States; Remote; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical Dental Vision

PTO Holidays

401k Retirement Plan

Wellness Program

Tuition Reimbursement

Job summary

EAB is a leader in higher education insights and solutions, seeking a Senior Associate of Enrollment Success to help partners maximize Navigate360 capabilities through data-driven strategy and proactive support.

You will work with Strategic Leaders and cross-functional teams to translate enrollment priorities into effective platform use, driving adoption and scalable outcomes. Remote options within the continental U.S. are available.

Qualifications

• 4+ years of experience in customer success, consulting, account management, implementation, project management, higher education technology, enrollment management, or a similarly complex client-facing environment.
• Demonstrated ability to develop expertise in complex technology products and translate capabilities into practical recommendations for clients or internal stakeholders.
• Experience advising clients or stakeholders on strategy, process improvement, technology adoption, or operational change.

Responsibilities

• Develop deep functional and technical expertise across EAB’s Navigate360 Enrollment Success technology and capabilities.
• Serve as a trusted resource to Strategic Leaders and internal stakeholders, providing product guidance, implementation best practices, and strategic recommendations.
• Own and deliver targeted one-to-one Enrollment Success support for assigned or priority partners, including joining and leading partner meetings, translating institutional enrollment priorities into effective use of Enrollment Success, and driving clear follow-through on agreed actions.
• Build internal knowledge frameworks and accountability rhythms that strengthen team expertise and confidence.

Skills

Customer Success

Consulting

Account Management

Project Management

Data-driven

Stakeholder Engagement

Tools

Navigate360 Enrollment Success

Salesforce

Slate

Job description

EAB is a leader in higher education insights and solutions, seeking a Senior Associate of Enrollment Success to help partners maximize Navigate360 capabilities through data-driven strategy and proactive support.

You will work with Strategic Leaders and cross-functional teams to translate enrollment priorities into effective platform use, driving adoption and scalable outcomes. Remote options within the continental U.S. are available.