Enrollment Ops Leader — CRM & Data Analytics (Hybrid)

Oglethorpe University Inc; Atlanta (GA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Oglethorpe University Inc invites applications for the Assistant Director of Enrollment Operations. This role oversees CRM Slate administration, application platforms, and data integrity across enrollment processes.

Responsibilities include process optimization, system testing, analytics, and managing non-degree seeking populations, with a hybrid work arrangement and opportunities for travel. Bachelor's degree and 3+ years in enrollment operations are required.

Qualifications

• Bachelor’s degree from an accredited institution.
• 3+ years of progressive professional experience in enrollment management, admissions, or operations.
• Excellent communication (verbal, written, and digital) and interpersonal skills.
• Must successfully pass a criminal background check.

Responsibilities

• Process Optimization: manage materials and documents for application review; document practices and procedures.
• Application Management: maintain internal/external platforms; test updates and configurations; QA before deployment.
• Systems Management: oversee Slate and data integrations; manage security and data retention practices.
• Enrollment Analytics: develop recurring reports/dashboards; support data capture/analysis.
• Special Population: Non-Degree Seeking—oversee communications, records, and counseling for non-degree applicants.

Skills

Clear communication

Multitasking

Data privacy/confidentiality

Customer service orientation

Attention to detail

Team collaboration

Problem solving

Training/leadership

Education

Bachelor’s degree

Advanced degree preferred

Tools

Slate by Technolutions

Ellucian Colleague

PowerBI

Excel

Job description

Oglethorpe University Inc invites applications for the Assistant Director of Enrollment Operations. This role oversees CRM Slate administration, application platforms, and data integrity across enrollment processes.

Responsibilities include process optimization, system testing, analytics, and managing non-degree seeking populations, with a hybrid work arrangement and opportunities for travel. Bachelor's degree and 3+ years in enrollment operations are required.