Senior Engineering PM, Customer Systems - Global Impact

Apple, Inc.; Austin (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Apple, Inc. is seeking a Sr. Engineering Program Manager for the Customer Systems group in Austin, Texas. The role involves leading large, cross-functional programs that touch millions of Apple customers, shaping initiatives from design through launch.

Ideal candidates have 8+ years in software or program management, strong leadership, and fluency with Generative AI tools to streamline workflows. Join a fast-paced team delivering high-impact customer experiences at global scale.

Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• 8+ years of relevant experience in software and or program management.
• Strong software project management skills with experience leading large, multi-functional teams to deliver complex initiatives.
• Proficiency in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.

Skills

Program management

Cross-functional leadership

Software development

Generative AI tools

Education

Bachelor's degree in Computer Science or related field

Job description

Apple, Inc. is seeking a Sr. Engineering Program Manager for the Customer Systems group in Austin, Texas. The role involves leading large, cross-functional programs that touch millions of Apple customers, shaping initiatives from design through launch.

Ideal candidates have 8+ years in software or program management, strong leadership, and fluency with Generative AI tools to streamline workflows. Join a fast-paced team delivering high-impact customer experiences at global scale.