Engineering PM: AI-Driven Customer Systems

Apple Inc.

Sunnyvale (CA)

Hybrid

USD 145,000 - 264,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical & Dental
Retirement benefits
Discounted products
Education reimbursement
Bonuses/Relocation

Job summary

Apple Inc. in Sunnyvale, CA is seeking an Engineering Project Manager for Customer Systems within the IS&T environment.

You will lead cross-functional planning and execution for AppleCare Business Org applications, translating business needs into actionable engineering plans and milestones. The role emphasizes proactive risk management, collaboration with engineering, product, and business stakeholders, and leveraging AI tooling to improve efficiency and visibility across multiple

Qualifications

  • Bachelor's degree or equivalent work experience in a related field.
  • 5+ years of experience in engineering project management or program delivery.
  • Experience managing software development projects from initiation to delivery.
  • Strong understanding of SDLC and PM methodologies (Agile/Scrum, Waterfall, or hybrid).

Responsibilities

  • Lead cross-functional planning and execution for business applications.
  • Translate business needs into actionable engineering plans and timelines.
  • Track progress across concurrent initiatives and resolve roadblocks.
  • Leverage AI tooling to increase efficiency and visibility across the team.

Skills

Project management
SDLC knowledge
Agile/Scrum
Waterfall
Hybrid delivery

Education

Bachelor's degree

Tools

JIRA
Confluence
Smartsheet

Job description

Apple Inc. in Sunnyvale, CA is seeking an Engineering Project Manager for Customer Systems within the IS&T environment.

You will lead cross-functional planning and execution for AppleCare Business Org applications, translating business needs into actionable engineering plans and milestones. The role emphasizes proactive risk management, collaboration with engineering, product, and business stakeholders, and leveraging AI tooling to improve efficiency and visibility across multiple

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Engineering Project Manager- Customer Systems - Support Engineering Solutions
Engineering Project Manager- Customer Systems - Support Engineering Solutions

Apple Inc. • Sunnyvale (CA)

On-site
USD 145,000 - 264,000
Medical & Dental
Retirement benefits
Discounted products
+2
Engineering Program Manager, CRM & GenAI (Customer Systems)
Engineering Program Manager, CRM & GenAI (Customer Systems)

Apple Inc. • Sunnyvale (CA)

On-site
USD 175,500 - 311,700
Enterprise Tech PM: Systems & AI Enablement
Enterprise Tech PM: Systems & AI Enablement

Apple Inc. • Cupertino (CA)

On-site
USD 140,000 - 190,000
Senior Program Manager, AI-Driven Customer Systems
Senior Program Manager, AI-Driven Customer Systems

Apple Inc. • Austin (TX)

On-site
USD 140,000 - 190,000
Senior Engineering Program Manager, Customer Systems
Senior Engineering Program Manager, Customer Systems

Apple Inc. • Austin (TX)

On-site
USD 140,000 - 210,000
Engineering Program Manager- Customer Systems
Engineering Program Manager- Customer Systems

Apple Inc. • Sunnyvale (CA)

On-site
USD 175,500 - 311,700
Senior Engineering PM: Employee Experience & Productivity
Senior Engineering PM: Employee Experience & Productivity

Apple Inc. • Culver City (CA)

On-site
USD 138,000 - 207,000
Manager, Engineering Program Management — Customer Systems
Manager, Engineering Program Management — Customer Systems

Apple Inc. • Austin (TX)

On-site
USD 140,000 - 210,000
Engineering Project Manager, Ai & Data Platforms
Engineering Project Manager, Ai & Data Platforms

Apple Inc. • Sunnyvale (CA)

On-site
USD 176,000 - 264,000
Medical coverage
Dental coverage
Apple stock programs
+2
BPR Project Manager – Service & Supply Chain
BPR Project Manager – Service & Supply Chain

Apple Inc. • Sunnyvale (CA)

Hybrid
USD 121,000 - 249,000