Senior Engineering Manager - Tenant

Ladders; United States; Remote; USD 208,000 - 234,000; Full time

Benefits offered by this job

Generous equity with employee-friendly

Unlimited PTO

Remote-first culture with flexible WFH

Home office, co-working, and internet-

Job summary

Ladders is seeking a Senior Engineering Manager - Tenant to lead a technically strong team responsible for delivering and improving a private cloud infrastructure and its supporting tooling. You will partner closely with engineering, support, and go-to-market stakeholders to strengthen customer engagements, operational health, and the alignment between private cloud and SaaS initiatives.

The role blends people leadership with hands-on technical judgment in a small-team environment with broad

Qualifications

• 1+ year of experience as an Engineering Manager for a highly technical team.
• Proven engineering background with a focus on process improvement.
• Experience managing production on-call rotations and prioritizing operational health.
• Familiarity with software deployment in controlled environments such as private cloud or on-prem.
• Fluency in Kubernetes and AWS for design reviews and incident management.
• Comfortable engaging with enterprise customers on security and procurement matters.
• Strong prioritization skills in a small team with a broad scope.
• Experience hiring and onboarding engineers in complex domains.
• Familiarity with AI tooling and its applications.

Responsibilities

• Own the delivery of the company's private cloud infrastructure and tooling.
• Drive product growth to support sales objectives and build strong customer relationships.
• Collaborate with engineering, support, and sales teams on customer engagements.
• Lead cross-functional efforts to align SaaS and private cloud initiatives.
• Create feedback loops to improve both private cloud and SaaS offerings.
• Build and develop a high-context engineering team while reducing single points of failure.

Skills

Leadership

Cross-functional collaboration

Prioritization

Customer engagement

Hiring & onboarding

People management

Security awareness

Tools

Kubernetes

AWS

Private cloud

On-prem deployments

AI tooling

Job description

For our client, we are seeking a Senior Engineering Manager - Tenant to join the team of a leader in the Technical Services space. This role will lead a technically strong engineering team responsible for delivering and improving a private cloud infrastructure and its supporting tooling. You will partner closely with engineering, support, and go-to-market stakeholders to strengthen customer engagements, operational health, and the alignment between private cloud and SaaS initiatives. The position blends people leadership, cross-functional execution, and hands-on technical judgment in a small-team environment with broad scope.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $208,260 – $234,000 annually

Responsibilities

• Own the delivery of the company's private cloud infrastructure and tooling.
• Drive product growth to support sales objectives and build strong customer relationships.
• Collaborate with engineering, support, and sales teams on customer engagements.
• Lead cross-functional efforts to align SaaS and private cloud initiatives.
• Create feedback loops to improve both private cloud and SaaS offerings.
• Build and develop a high-context engineering team while reducing single points of failure.

Qualifications

• 1+ year of experience as an Engineering Manager for a highly technical team.
• Proven engineering background with a focus on process improvement.
• Experience managing production on-call rotations and prioritizing operational health.
• Familiarity with software deployment in controlled environments such as private cloud or on-prem.
• Fluency in Kubernetes and AWS for design reviews and incident management.
• Comfortable engaging with enterprise customers on security and procurement matters.
• Strong prioritization skills in a small team with a broad scope.
• Experience hiring and onboarding engineers in complex domains.
• Familiarity with AI tooling and its applications.

Benefits

• Generous equity with an employee-friendly stock program.
• Transparent pay structure based on experience, not negotiation skills.
• Unlimited PTO for work-life balance.
• Distributed-first culture with remote work flexibility.
• Stipends for home office, co-working, and internet expenses.
• Comprehensive health benefits for employees and dependents.
• Up to 16 weeks of paid parental leave for all paths to parenthood.
• Annual development allowance for professional growth.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.