Senior Engineering Manager, Personalization & Web Experience

7-Eleven; Dallas (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

7-Eleven is seeking a Senior Engineering Manager for Personalization & Web Properties to lead engineering teams delivering relevant customer experiences across web, app, CRM, in-store and other touchpoints. You will own the roadmap, drive architecture, and ensure reliable data and platform foundations with strong security and governance.

You will collaborate with Marketing Tech, Product, Data, Security, and Architecture to scale personalization, experimentation, and AI-assisted software

Qualifications

• Bachelor’s degree or equivalent practical experience in a relevant field.
• 10+ years of experience, 5+ years in management leading multiple teams.
• Strong background in personalization, decisioning, data platforms and APIs.
• Experience with modern web/front-end architectures and data governance.

Responsibilities

• Lead engineering teams for personalization and web properties across omnichannel touchpoints.
• Own roadmap, delivery strategy, architecture direction and operating cadence.
• Oversee end-to-end delivery from discovery to production and observability.
• Establish strong engineering principles: CI/CD, security, reliability, testing.
• Guide decisioning capabilities including segmentation, experimentation and next-best-action.
• Partner with data/platform teams to ensure data quality, privacy, and contracts.

Skills

People leadership

Engineering leadership

Personalization & decisioning

Cross-functional collaboration

Education

Bachelor's degree in CS/Engineering

Tools

Databricks

Hightouch

Identity/profile services

CMS/DAM platforms

Job description

7-Eleven is seeking a Senior Engineering Manager for Personalization & Web Properties to lead engineering teams delivering relevant customer experiences across web, app, CRM, in-store and other touchpoints. You will own the roadmap, drive architecture, and ensure reliable data and platform foundations with strong security and governance.

You will collaborate with Marketing Tech, Product, Data, Security, and Architecture to scale personalization, experimentation, and AI-assisted software