Senior Engineering Lead, Personalization & Web

7-Eleven; Irving (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

7-Eleven in Irving, TX seeks a Senior Engineering Manager for Personalization & Web Properties. You will lead engineering teams delivering personalized experiences across web, app, CRM, and omnichannel touchpoints, guiding strategy from discovery to production.

You will establish engineering practices, data architectures, and scalable platforms, mentor managers, drive AI tool adoption, ensure security and governance, and partner with Marketing, Data, and Security to deliver measurable outcomes.

Qualifications

• Education: Bachelor's degree in computer science, engineering, or related field.
• 10+ years of relevant experience in engineering leadership.
• 5+ years managing managers or multiple teams.
• Experience in personalization, decisioning, or omnichannel platforms.
• Strong leadership, strategic planning, and stakeholder management.

Responsibilities

• Lead and grow engineering teams responsible for personalization, decisioning, web properties, and MarTech platforms.
• Own the engineering roadmap, delivery strategy, architecture direction, prioritization, and operating cadence.
• Drive end-to-end delivery: discovery, design, development, testing, release, observability, and improvement.
• Establish engineering principles: modular architecture, API-first design, CI/CD, security, reliability.
• Shape omnichannel personalization across web, app, CRM, in-store, pump, and paid media.
• Guide decisioning capabilities: rules, segmentation, experimentation, and next-best-action.
• Define data architectures balancing latency, freshness, scalability, and governance.
• Partner with data/platform teams for trusted sources, contracts, lineage, and privacy controls.
• Lead integration with marketing tech and data platforms (Databricks, Hightouch, identity services).
• Provide direction for web front-end, CMS, DAM, publishing, and delivery platforms.
• Improve performance, accessibility, security, SEO, and developer experience.

Skills

People leadership

Engineering leadership

Personalization

Decisioning

Omnichannel

Communication

Education

Bachelor's degree in CS/Engineering

Tools

Databricks

Hightouch

Identity services

Marketing automation

Experimentation platforms

Activation technologies

Job description

7-Eleven in Irving, TX seeks a Senior Engineering Manager for Personalization & Web Properties. You will lead engineering teams delivering personalized experiences across web, app, CRM, and omnichannel touchpoints, guiding strategy from discovery to production.

You will establish engineering practices, data architectures, and scalable platforms, mentor managers, drive AI tool adoption, ensure security and governance, and partner with Marketing, Data, and Security to deliver measurable outcomes.