Senior Engagement Manager, Enterprise SaaS

Gong; Austin (CO); Hybrid; USD 149,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing Fund

401(k) program

Flexible vacation time

Paid parental leave

Company-wide recharge days

Job summary

Gong is seeking an Engagement Manager for their Professional Services team in Austin. The successful candidate will lead effective implementations and manage multiple projects for enterprise clients, ensuring timely delivery and quality. Key responsibilities include managing engagement lifecycles and client communications, requiring over 6 years of Project Management experience and excellent consulting skills.

The position focuses on enhancing customer satisfaction and driving project success across strategic accounts. A Bachelor’s Degree is essential. Various perks and a competitive salary range of $149,000 - $175,000 are offered.

Qualifications

• 6+ years of Project Management experience; PMP certification is a plus.
• 4+ years of professional consulting experience in Enterprise software.
• Proven ability to influence change within customer organizations.

Responsibilities

• Lead all aspects of implementations for Enterprise Gong customers.
• Manage multiple projects, ensuring deadlines are met.
• Provide regular communications to leadership and clients.

Skills

Project Management experience

Professional consulting experience

Attention to detail

Sales strategy understanding

Excellent communication

CRM knowledge

Education

Bachelor’s Degree

Tools

Salesforce.com

Dynamics

Job description

Gong is seeking an Engagement Manager for their Professional Services team in Austin. The successful candidate will lead effective implementations and manage multiple projects for enterprise clients, ensuring timely delivery and quality. Key responsibilities include managing engagement lifecycles and client communications, requiring over 6 years of Project Management experience and excellent consulting skills.

The position focuses on enhancing customer satisfaction and driving project success across strategic accounts. A Bachelor’s Degree is essential. Various perks and a competitive salary range of $149,000 - $175,000 are offered.