Senior Engagement Lead - Global Workday Deployments

Workday; Arizona; Hybrid; USD 117,000 - 207,000; Full time

Job summary

Workday is seeking a Senior Engagement Manager to lead global deployments using our deployment methodology, directing cross‑functional teams for enterprise-scale implementations. You will resolve complex issues, provide strategic guidance to executives, and ensure successful outcomes for customers worldwide.

The role requires strong collaboration, customer-focused delivery, and the ability to travel up to 30%, with a flexible hybrid work model in the United States.

Qualifications

• 7+ years of project management experience with HCM, Payroll, Financial or Student implementations in medium to large enterprises.
• 5+ years implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
• Functional domain expertise with HCM and Payroll deployments; Financials experience helpful.
• Proven ability to communicate with customers, manage feedback, and improve customer experience.
• Excellent critical thinking to identify and resolve problems.
• Executive presence with ability to influence key decision-makers.
• Experience in issue management and root-cause analysis.
• Bachelor degree or equivalent work experience; business or technical degree preferred.
• Able to travel up to 30%.

Responsibilities

• Lead large to complex global deployments using the Workday Deployment Methodology.
• Resolve multiple complex issues with creative, effective solutions.
• Support executive level expectations with management recommendations based on field experience.

Skills

Project management

Workday deployment

Problem solving

Executive presence

Communication

Travel readiness

Education

Bachelor's degree or equivalent

Job description

Workday is seeking a Senior Engagement Manager to lead global deployments using our deployment methodology, directing cross‑functional teams for enterprise-scale implementations. You will resolve complex issues, provide strategic guidance to executives, and ensure successful outcomes for customers worldwide.

The role requires strong collaboration, customer-focused delivery, and the ability to travel up to 30%, with a flexible hybrid work model in the United States.