Senior Endpoint Reliability Engineer (SRE & Automation)

Shakti Solutions; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

Shakti Solutions is seeking a Senior SRE for the endpoint and digital workplace domain, focusing on reliability, planning, building, and shift-left/right strategies. The role demands collaboration with global teams and a passion for improving user experience.

You will translate operational data into actionable insights, work with DEX tooling like Lakeside SysTrack, and report to CIOs and senior leaders while guiding a growing team.

Qualifications

• Experience applying SRE fundamentals to endpoint/digital workplace domain.
• Ability to correlate tickets, telemetry and performance into actionable insights.
• Excellent communication to CIOs and senior leaders.
• Willingness to collaborate with global teams.

Responsibilities

• Apply SRE practices to improve endpoint reliability.
• Analyze telemetry and tickets to drive remediation and automation.
• Collaborate with global teams across Mexico and India.
• Translate technical details into clear narratives for executives.

Skills

SRE fundamentals

Data analysis

Operational telemetry

Communication skills

Leadership

Tools

DEX tooling (Lakeside SysTrack)

Intune

Entra

Cloud-native device management

Job description

Shakti Solutions is seeking a Senior SRE for the endpoint and digital workplace domain, focusing on reliability, planning, building, and shift-left/right strategies. The role demands collaboration with global teams and a passion for improving user experience.

You will translate operational data into actionable insights, work with DEX tooling like Lakeside SysTrack, and report to CIOs and senior leaders while guiding a growing team.