Senior SRE: Enterprise Resiliency & AI-Driven Reliability

Vanguard; Charlotte (NC); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard is seeking a Site Reliability Engineer (SRE) to lead resiliency efforts within Global Technology Operations. You will design, test, and strengthen critical systems, automate incident response, and push AI‑enhanced diagnostics to improve detection, response, and recovery.

You will collaborate with cross‑functional teams to raise operational maturity and deliver reliable, client‑centric experiences as Vanguard continues its hybrid work model.

Qualifications

• Experience with observability, monitoring, and reliability metrics.
• Strong understanding of SLIs, SLOs, and SLAs.
• Expertise in alert design and anomaly detection.
• Hands-on automation and resilience engineering capabilities.

Responsibilities

• Evaluate applications, platforms, and vendors to assess resiliency, reliability, and operational risk.
• Design and implement processes that enforce enterprise resiliency and reliability standards.
• Lead blameless post‑incident reviews for high‑severity incidents or incidents spanning multiple complex product families.
• Partner with product and platform teams to proactively identify and remediate reliability risks before they impact clients.
• Develop, communicate, and evangelize new standards, tools, and frameworks across subdivisions, ensuring consistent adoption.
• Troubleshoot complex production issues and implement durable solutions that prevent recurrence.
• Participate in a periodic on‑call rotation to support production stability.
• Evaluate and onboard resiliency and reliability tooling.
• Actively participate in reliability engineering and resilience communities of practice, contributing to shared learning and enterprise consistency.
• Contribute to strategic initiatives that advance Vanguard’s operational maturity and resiliency posture.

Skills

Observability platforms

SLIs/SLOs/SLAs

Monitoring & alerting

Automation & resilience engineering

Tools

Splunk

Honeycomb

CloudWatch

Dynatrace

AppDynamics

Job description

Vanguard is seeking a Site Reliability Engineer (SRE) to lead resiliency efforts within Global Technology Operations. You will design, test, and strengthen critical systems, automate incident response, and push AI‑enhanced diagnostics to improve detection, response, and recovery.

You will collaborate with cross‑functional teams to raise operational maturity and deliver reliable, client‑centric experiences as Vanguard continues its hybrid work model.