Senior Encompass Training Architect

ICE; Provo (UT); Hybrid; USD 70,000 - 90,000; Full time

Job summary

ICE is seeking a Senior Trainer to deliver comprehensive product training to clients and partners in the Provo area. The role involves training Encompass administrators and maintaining current knowledge of ICE features.

The ideal candidate has over 3 years of Encompass administration experience, strong client management skills, and comes with a Bachelor's degree or relevant experience. This position is crucial for ensuring optimal configurations of the ICE platform.

Qualifications

• 3+ years of Encompass administration experience preferred.
• Mortgage banking or financial services experience required.
• Ability to work independently and prioritize tasks.

Responsibilities

• Provide virtual training on ICE products.
• Design and develop training curriculum.
• Identify areas for improvement in training.

Skills

Encompass administration experience

Client management skills

Problem-solving skills

Knowledge of programming languages

Education

Bachelor's degree or equivalent experience

Tools

Visual Basic

.NET

JavaScript

Job description

ICE is seeking a Senior Trainer to deliver comprehensive product training to clients and partners in the Provo area. The role involves training Encompass administrators and maintaining current knowledge of ICE features.

The ideal candidate has over 3 years of Encompass administration experience, strong client management skills, and comes with a Bachelor's degree or relevant experience. This position is crucial for ensuring optimal configurations of the ICE platform.