Senior Encompass Consultant (LOS)

ICE; Jacksonville (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

ICE is seeking a Professional Services Consultant in Jacksonville, Florida. The consultant will drive the adoption and deployment of ICE Mortgage Technology solutions, ensuring best practices and aiding in the design and delivery processes.

Responsibilities include designing solutions, managing project documentation, and maintaining mortgage industry expertise. Candidates must have experience in mortgage banking, project management, and Encompass software.

Qualifications

• Experience with mortgage banking and financial services technology.
• Proficiency in project management including documentation and communication.
• Experience with Encompass software is required.

Responsibilities

• Design and deliver solutions for customer business functions.
• Maintain expertise in the mortgage industry.
• Identify and resolve project issues and risks.

Skills

Mortgage Banking or Financial Services Technology experience

Project Management skills

Encompass experience

Strong Microsoft Office Solutions

Job description

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions.
• Adhere to and promote best practices and design guidelines.
• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes.
• Identify project issues and risks, then present alternatives and solutions to resolve them.
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions.
• Maintain relevant expertise in the mortgage industry.
• 25% to 50% travel availability during specific project phases.

Knowledge And Experience

• Mortgage Banking or Financial Services Technology experience required.
• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required.
• Encompass experience required.
• Encompass Administration experience preferred.
• Implementation of enterprise software experience preferred.
• Strong Microsoft Office Solutions preferred.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.