Senior Encompass Consultant (LOS)

Intercontinental Exchange Holdings, Inc.; Atlanta (GA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Intercontinental Exchange Holdings, Inc. is searching for a Professional Services Consultant to enhance the adoption and deployment of their solutions in Atlanta, GA. This key role requires strong mortgage industry understanding and project management skills, ensuring efficient implementation for clients.

The consultant will travel 25% to 50% during some project phases and work closely with clients to optimize their use of ICE Mortgage Technology's solutions.

Qualifications

• Mortgage Banking or Financial Services Technology experience is required.
• Project Management skills including status reporting and issue resolution are necessary.
• Experience with Encompass is required; Encompass Administration experience preferred.

Responsibilities

• Design, build, and deliver solutions for customer business functions.
• Utilize automation to streamline customer processes.
• Identify project issues and provide alternatives for resolution.

Skills

Mortgage Banking or Financial Services Technology experience

Project Management skills

Encompass experience

Strong Microsoft Office Solutions

Job description

Overview

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions


• Adhere to and promote best practices and design guidelines


• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes


• Identify project issues and risks, then present alternatives and solutions to resolve them


• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions


• Maintain relevant expertise in the mortgage industry


• 25% to 50% travel availability during specific project phases

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required


• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required


• Encompass experience required


• Encompass Administration experience preferred


• Implementation of enterprise software experience preferred


• Strong Microsoft Office Solutions preferred

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.