Senior Encompass Consultant (LOS)

ICE; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

ICE is seeking a Professional Services Consultant located in Atlanta, Georgia. The role involves optimizing and deploying our solutions, assisting in design and delivery while ensuring adherence to best practices.

Key responsibilities include building solutions for customers, identifying project risks, and recommending improvements. Candidates must have experience in mortgage banking, project management, and familiarity with Encompass software. The position requires 25% to 50% travel during project phases.

Qualifications

• Experience in mortgage banking or financial services technology is required.
• Project management skills necessary for documentation, issue resolution, and communication.
• Experience with Encompass is required; administration experience is preferred.
• Familiarity with enterprise software implementation and Microsoft Office is preferred.

Responsibilities

• Design, build, and deliver customer solutions effectively.
• Promote best practices and maintain design guidelines.
• Automate customer processes using ICE Mortgage Technology solutions.
• Identify and address project risks and issues.
• Recommend improvements to utilize ICE solutions more effectively.
• Maintain expertise in the mortgage industry.

Skills

Mortgage Banking or Financial Services Technology experience

Project Management skills

Encompass experience

Microsoft Office Solutions

Tools

Encompass Administration

Enterprise software implementation

Job description

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions
• Adhere to and promote best practices and design guidelines
• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes
• Identify project issues and risks, then present alternatives and solutions to resolve them
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions
• Maintain relevant expertise in the mortgage industry
• 25% to 50% travel availability during specific project phases

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required
• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required
• Encompass experience required
• Encompass Administration experience preferred
• Implementation of enterprise software experience preferred
• Strong Microsoft Office Solutions preferred

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.