Senior Encompass Training Architect

ICE; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

ICE in Omaha seeks a Senior Trainer in Client Education Services to deliver training for ICE Mortgage Technology products. This role will involve developing training materials, providing virtual training, and ensuring high participant satisfaction.

Ideal candidates will have Encompass administration experience, strong problem-solving skills, and a Bachelor’s degree. The position requires a commitment to customer experience and may involve up to 10% travel within the US.

Qualifications

• 3+ years of Encompass administration experience.
• Proven ability to prioritize workload independently.
• Excellent client management and communication skills.

Responsibilities

• Provide virtual training for ICE Mortgage Technology products.
• Design and develop training curriculum and materials.
• Mentor team members on delivery best practices.

Skills

Encompass administration experience

Problem-solving skills

Client management skills

Expertise in mortgage banking or financial services

Experience with programming languages

Education

Bachelor’s degree from an accredited institution

Tools

Visual Basic

.NET

JavaScript

Job description

ICE in Omaha seeks a Senior Trainer in Client Education Services to deliver training for ICE Mortgage Technology products. This role will involve developing training materials, providing virtual training, and ensuring high participant satisfaction.

Ideal candidates will have Encompass administration experience, strong problem-solving skills, and a Bachelor’s degree. The position requires a commitment to customer experience and may involve up to 10% travel within the US.