Senior Employment & Training Lead — Case Management

County-of-Sonoma-; Santa Rosa (CA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

County of Sonoma is seeking an Employment and Training Specialist lead to manage a specialized caseload and provide training to staff, guiding clients through employment services. This role requires independent decision-making and collaboration with counselors to support ongoing client progress.

The position involves data entry, adherence to program policies, and potential supervisory duties when the supervisor is unavailable.

Formación

• Strong caseload management and technical skills.
• Experience working with homelessness, mental illness, substance abuse, poverty, and other barriers to employment.
• Experience reviewing the work of others, providing training to line staff, and conferring with staff on client issues.
• Experience conducting client interviews to gather necessary information.
• Skill in understanding and addressing the needs of program clientele.
• Strong communication, interpersonal, and relationship-building skills.
• A passion for helping others in the community.
• Proven ability to lead, train, and work with staff is highly desired.
• Intermediate Microsoft Office skills are desired, but not required.

Responsabilidades

• Maintaining a specialized caseload.
• Providing specialized technical assistance and training to assigned staff related to program requirements, goals, rules, regulations, policies, and procedures.
• Making complex decisions independently as a lead worker and case manager.
• Reading and reviewing Employment and Training Specialists' case files and checking for accuracy and compliance.
• Working closely with counselors and partner staff in support of client’s ongoing progress and case management.
• Entering and retrieving data from electronic data systems and processing paperwork according to standardized procedures.
• Monitoring, motivating, and assisting clients in carrying out employment-related activities.
• Assuming supervisory responsibilities when the supervisor is absent.

Conocimientos

Caseload management

Training staff

Communication skills

Interpersonal skills

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

County of Sonoma is seeking an Employment and Training Specialist lead to manage a specialized caseload and provide training to staff, guiding clients through employment services. This role requires independent decision-making and collaboration with counselors to support ongoing client progress.

The position involves data entry, adherence to program policies, and potential supervisory duties when the supervisor is unavailable.