Senior Employment and Training Specialist - Promotional

County-of-Sonoma-; Santa Rosa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

County of Sonoma is seeking an Employment and Training Specialist lead to manage a specialized caseload and provide training to staff, guiding clients through employment services. This role requires independent decision-making and collaboration with counselors to support ongoing client progress.

The position involves data entry, adherence to program policies, and potential supervisory duties when the supervisor is unavailable.

Qualifications

• Strong caseload management and technical skills.
• Experience working with homelessness, mental illness, substance abuse, poverty, and other barriers to employment.
• Experience reviewing the work of others, providing training to line staff, and conferring with staff on client issues.
• Experience conducting client interviews to gather necessary information.
• Skill in understanding and addressing the needs of program clientele.
• Strong communication, interpersonal, and relationship-building skills.
• A passion for helping others in the community.
• Proven ability to lead, train, and work with staff is highly desired.
• Intermediate Microsoft Office skills are desired, but not required.

Responsibilities

• Maintaining a specialized caseload.
• Providing specialized technical assistance and training to assigned staff related to program requirements, goals, rules, regulations, policies, and procedures.
• Making complex decisions independently as a lead worker and case manager.
• Reading and reviewing Employment and Training Specialists' case files and checking for accuracy and compliance.
• Working closely with counselors and partner staff in support of client’s ongoing progress and case management.
• Entering and retrieving data from electronic data systems and processing paperwork according to standardized procedures.
• Monitoring, motivating, and assisting clients in carrying out employment-related activities.
• Assuming supervisory responsibilities when the supervisor is absent.

Skills

Caseload management

Training staff

Communication skills

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Responsibilities

• Maintaining a specialized caseload
• Providing specialized technical assistance and training to assigned staff related to program requirements, goals, rules, regulations, policies, and procedures
• Making complex decisions independently as a lead worker and case manager
• Reading and reviewing Employment and Training Specialists' case files and checking for accuracy and compliance
• Working closely with counselors and partner staff in support of client’s ongoing progress and case management
• Entering and retrieving data from electronic data systems and processing paperwork according to standardized procedures
• Monitoring, motivating, and assisting clients in carrying out employment-related activities
• Assuming supervisory responsibilities when the supervisor is absent

Qualifications

• Strong caseload management and technical skills
• Experience working with the challenges of homelessness, mental illness, substance abuse, poverty, and other significant barriers to employment
• Experience reviewing the work of others, providing training to line staff, and conferring with staff on client issues
• Experience conducting client interviews in order to gather necessary information
• Skill in understanding and addressing the needs of program clientele
• Strong communication, interpersonal, and relationship-building skills
• A passion for helping others in the community
• The proven ability to lead, train, and work with staff is highly desired
• Intermediate Microsoft Office skills are desired, but not required

Experience and Education

Any combination of coursework, training, and/or work experience that clearly demonstrates possession of the knowledge and abilities listed. Normally, one year as an Employment and Training Specialist coupled with some course work or specialized training in the principles and techniques of leadership and training will provide an opportunity to acquire the knowledge and abilities listed.

License Requirement

Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

EEO Statement

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.