Senior Employee Benefits Account Manager - Hybrid

USI Insurance Services; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 115,000; Full time

Job summary

USI Insurance Services is seeking an EB Account Manager to oversee a complex employee benefits book of business and serve as the main contact for assigned clients. The role offers a hybrid schedule with office days and remote work from a home office.

You will lead renewals, advise on plan design and compliance, and collaborate with carriers and internal teams to deliver client-focused solutions.

Qualifications

• 4+ years of experience in employee benefits or a related marketplace.
• Active Life and Disability insurance license or ability to obtain one within 4 months of employment.
• Proficient with Microsoft Office and internet-based applications.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Manage a complex book of business with multiple funding arrangements and high customization.
• Serve as the primary liaison between clients and insurance carriers, providing proactive client support.
• Lead client renewals, including analysis of utilization results and negotiation with carriers on behalf of clients.
• Provide subject-matter expertise in employee benefits and support the Account Management team.
• Educate and advise clients on compliance matters such as ERISA, COBRA, FMLA, Form 5500, and Health Care Reform.
• Lead and attend client meetings, including on-site meetings, to present renewal outcomes and recommendations.

Skills

Employee benefits

Client management

Communication

Negotiation

Tools

Microsoft Office

Job description

USI Insurance Services is seeking an EB Account Manager to oversee a complex employee benefits book of business and serve as the main contact for assigned clients. The role offers a hybrid schedule with office days and remote work from a home office.

You will lead renewals, advise on plan design and compliance, and collaborate with carriers and internal teams to deliver client-focused solutions.